photo of young aboriginal manMHSRC Crisis Management

Who We Help

Anyone 16 years of age and older experiencing a mental health or addiction crisis.

Who Can Request Our Services

  • Individuals (self-referrals)
  • Family Members and Friends
  • Hospital Emergency Rooms
  • Emergency Response Services and Police
  • Family Physicians
  • Health Care and Social Service Professionals
  • Community Agencies


How We Can Help

Mental Health Services Renfrew County (MHSRC) provides:


  • Toll-free, bilingual telephone support via the 24/7 Crisis Line: 1-866-996-0991 or 613-722-6918 (Ottawa local) 
  • Referral when indicated to the local OPP Mobile Crisis Team, daily 10 am to 8 pm
  • Rapid assessment, de-escalation and stabilization of those in crisis with the help of supporting caregivers, family and friends
  • Facilitation or prevention of acute hospital admissions
  • Follow-up visits and in-community support
  • Access to wellness information and community resources

A mental health crisis does not necessarily require hospital-based assessment. It can be effectively supported in your community by the MHSRC team. Timely intervention goes a long way towards reducing the risk of an escalating crisis.


MHSRC Crisis Management Team


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